540-774-9280
Plumbing Contractors
Heating and Air Conditioning
Authorized Dealer
Class A VA. Reg. #2705 024795A
Welcome to Nelson Repair and Maintenance

Nelson Repair & Maintenance is a hometown repair company that has been servicing the Roanoke Valley and surrounding areas for 51 years. From home remodels to electrical, plumbing, heating, and air repairs, we have built a name and a reputation for providing quality customer service. When dealing with home repair concerns, it is important for our customers to know that they're getting a reputable company and a fair, honest price. Our success has always depended upon satisfied customers who give repeat business and referrals.

Contractors-General
About Us

We work hard to continue the tradition of consistent, quality service we have given the Roanoke Valley and its residents for 51 years. Our highly trained technicians are friendly, professional, and can handle even the most difficult repair problems. In an age when many companies rely on voice recordings, our office manager Patty Sacco-Ensor is the friendly voice that customers get when they call anytime between the hours of 8 A.M. and 5 P.M., Monday through Friday. A voice messaging system takes all calls outside of normal business hours and emergency service may be available on occasion. To further assist customer satisfaction, phone calls are made ahead of each technician arriving at a home. All morning appointment times are guaranteed and afternoon appointments are given a two hour window.

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Complete History

Nelson Repair and Maintenance is a third generation family business that was started in 1960 by Marvin Nelson. The original business was called ML Nelson Plumbing and catered to plumbing installation for new construction.

In 1984, Steve Nelson, Marvin's son took over the business and added electrical repair to the services that the company offered. He then gave the company its current name, Nelson Repair and Maintenance. Several years later HVAC (heating and cooling) was added.

Steve operated Nelson Repair and Maintenance for 15 years until 1999 when his sons Mike and Rick Nelson bought the business. The two, along with the help of an office manager handle all of the business operations. Mike is the lead electrician and HVAC specialist while Rick handles the plumbing side of the business. Nelson Repair runs five work vans and the company employs three additional technicians and helpers.

While the business has not wavered from the services offered since the 1980's, it has increased the effectiveness of its operations. Despite the growth of large, corporate home repair companies, Nelson Repair and Maintenance continues to have a strong hold in the Roanoke Valley's residential market.

Warranty on Water Heaters
WARRANTY WORK FOR MOST MANUFACTURES
OF WATER HEATERS • WE OFFER ALL BRANDS
Hours
2008 Small Business Nominee
Our Services
COMPLETE INSTALLATIONS
FULL REPAIR/ REPLACEMENT
HEATING
  • Pumps/ Boilers/ Gas Lines
  • Radiant In-Floor Heating
AIR CONDITIONING
  • Wall Units
  • Central Air Units
  • Cleaners/ Humidifiers
PLUMBING
  • Drain Lines
  • Small Lines/ Main Lines
  • Cleaning/ Snaking
  • Camera Scoping
  • Water Lines
  • Filters
  • Faucets/ Toilets
  • Water Heaters
  • Tankless Installation
  • Pool Heat/ Lights/ Pumps
ELECTRICAL
  • Fuses/ Breakers/ Amps
  • Grounding/ Underground
  • Service Cables
  • Branch Circuits
  • Receptacles/ Switches
  • Dedicated Circuits
  • All Lighting
  • Indoor/ Outdoor
  • Ceiling Fans/ Exhausts
OTHER
  • Home Inspection Repairs
  • System Evaluation
3 Generations of Service